Two of the most powerful words in the world are also two of the most underrated words: Thank You.These magic words can make all sorts of things appear, they can make frowns disappear and even transform a person’s entire day.

Progress is defined as forward or onward movement towards a destination. In life, you are either moving forward or moving backwards, there is very little standing still or idling in neutral.

Who really wants to talk about change…? The reality is, not many. In fact, only ten percent of people truly embrace change, another ten percent accept it, and the last eighty percent do nothing at all.

For some, the mere hint of the phrase, happiness at work, lends itself to wise cracks, chuckles and a slight roll of the eyes; for others it’s a passion!