The Secret Sauce Revealed

15

Oct 2015

The Secret Sauce Revealed

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou  Sometimes your product is so good that your standard of customer service is irrelevant. Unfortunately, most of us don’t have that luxury and need to establish epic standards of care and detail to build strong relationships and engagement....


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One More Mile

01

Oct 2015

One More Mile

I’m sure you’ve all heard of it, in many cases felt it, embraced it, wished you did it, and always love when it happens to you. It’s one of those things in life that doesn’t cost much, doesn’t take up a lot of time, promises a favorable outcome, and most often results in a warm smile. The good news is, some are already doing it....


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All People Are Beautiful

17

Sep 2015

All People Are Beautiful

You truly can never judge a book by its cover, nor can you judge people by their outward appearance. This past weekend the Roma Wish Team headed to New York City for a once-in-a-lifetime opportunity to assist the amazing Bowery Mission serving New Yorkers in need. A dozen of us spent a few days helping the Bowery Mission however we were needed. The amazing team...


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Attract & Repel; It’s a Great Thing!

03

Sep 2015

Attract & Repel; It’s a Great Thing!

I believe we’ve made huge strides as a society lately to become more transparent. Thanks in part to social media, we are now offering the world a glimpse into who we are as people, as well as who we are as businesses. Because of this, it’s more important than ever to be transparent – to be open, frank and candid. Whether you are dealing with...


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Do This and Watch Them Soar

19

Aug 2015

Do This and Watch Them Soar

A simple thank you goes a long way! Sometimes I think it can be easy to forget how impactful it is to show appreciation to the important people in your life. And in business, how important it is to show appreciation to your team members. I make it my mission to give gratitude, which is the quality or feeling of being grateful or thankful, as...


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Change Your Perspective and Change Your Life

05

Aug 2015

Change Your Perspective and Change Your Life

People often tell me that they admire my positivity and my outlook on life. I love hearing it, of course, but I want you to know you can achieve this too. All it takes is changing your perspective. I am a firm believer in living a life that you design for yourself, and to me, this all comes down to changing your perspective. Everything we...


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Stop Whining and Start WINNING – 5 Secrets to Winning!

21

Jul 2015

Stop Whining and Start WINNING – 5 Secrets to Winning!

The folks who know me know I feel that winning isn’t everything…it’s the only thing! Now for some, this statement may make them cringe. But for others, like myself, it’s a way of life! I must confess, I wouldn’t want to be the team that loses the Super Bowl and is seen weeping on the field. I want to be on the team that wins...


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Core Values: The First Step In Cultivating An Epic Company Culture

08

Jul 2015

Core Values: The First Step In Cultivating An Epic Company Culture

When it comes to creating a great company culture, the question I am most often asked is “Where did you start?” Recently we had a n entrepreneur business coaching group, the eCircle, in to the Roma Moulding headquarters for a Roma Tour so they could witness Roma’s winning culture in action. Afterwards I had an AMA session with them, and this question again came up:...


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3 Steps To Achieving Your Best Life

24

Jun 2015

3 Steps To Achieving Your Best Life

In today’s multitasking, time-sucking, series of events we call life, it’s easy to get caught up in the rat race. We are all so busy doing “stuff”, we put off the great things until tomorrow. We ignore our dreams each day. We often say to ourselves, “I’m busy but when I get through this, I’ll start making my dream happen!” Sorry to burst your bubble,...


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Stop Bullshitting Yourself!

09

Jun 2015

Stop Bullshitting Yourself!

Coach John Wooden, was one of American’s most respected and revered basketball players and coaches. Nicknamed the “Wizard of Westwood,” he led the UCLA men’s basketball team to ten national championships in a 12-year period, including an unprecedented seven in a row. Within this period, his teams won a men’s record 88 consecutive games. When I stop and admire the accomplishments of people before me,...


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